With many technical support teams adopting Follow-the-Sun (FTS) models, I assumed there were already well-documented industry best practices. But I searched a bit, and I don't really see anything out there that speaks to my personal experience as a support engineer, and the high-performing teams I've
A dense, one-page guide on curl.
Written policies and procedures are not just the foundation of IT organizations. Documented policies and procedures are the bones of information technology-driven organizations. Everything else is ephemeral--a temporary engagement. The ISO/IEC 27001:2022 standard is a good template to use as a starting point when creating policies and procedures
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In the realm of technology, few innovations have been as transformative as Python, a language that has not just shaped but continues to redefine the boundaries of artificial intelligence and machine learning. This post is an expedition into Python's core principles, its profound impact on AI/ML, and
Join the Synergy: AI-Augmented Open-Source Development for Humanity
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Maximize the shelf-life of what you learn for the Cloud with the Lindy Effect.
book notes
I just finished reading Notes On Complexity (NoC) by Neil Theise. It's my favorite book on complexity science that I've read to date. This is part 1 of my notes from NoC.